long story short
Our product team worked as a vertically integrated unit within OLX.ua, Ukraine’s #1 classified marketplace, and had joint ownership of the Pay&Ship product area related to a transactional buying experience on the platform. Among the key goals set for the team were increasing the OLX mobile app adoption rate, increasing the overall number of transactions, and reducing the number of customer support requests.
key outcomes
#1
Pay&Ship became the most-used purchasing method on the platform
6.6x
increase in the number of transactions since Rebbix joined the project
85%
decrease in customer support requests per 1K transactions over a 2-year period
client testimonial
Dmytro Grinshpun
Senior Product Manager at OLX Group
Everyone knows how important it is to work with professionals and engineers who really know their domain, but it is only a part of the deal when you are working with Rebbix. Except for technical excellence, reliability, and hard work, Rebbix people bring to the table their passion for Product, genuine interest in business and its processes, and great culture of internal challenge and collaboration. During our work with Rebbix, we didn't just acquire a good partner, we got an additional internal team with exceptional performance and commitment to our success.
team setup
1
Engineering Manager
1
Product Designer
2
Back-End Developers
2
Front-End Developers
2
Mobile Developers
1
QA Engineer
1
Data Analyst
meet the team
what we did
- High-load architecture development with a focus on performance
- Coordination of development efforts between multiple teams, stakeholders, and third parties
- High-scale mobile app development (multi-market and multi-language)
- Extensive and complex usage of A/B testing, feature flags, gradual rollouts, and fake door testing
- Integration of new shipping providers
- Ensuring a continuous adoption increase of the Pay&Ship feature and a decrease in the number of customer service requests
- Marketing support during promotional campaigns
technologies
- Node.js
- Python
- React
- Swift
- Java
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